AfreecaTV Co., Ltd. (Hereinafter referred to as "Company") shall comply with the personal information protection regulations in the relevant laws and regulations that the information and communication service providers must comply with, such as Communication Networks Utilization and Information Protection etc., the Personal Information Protection Act, the Protection of Communications Secrets Act, the Telecommunications Business Act etc., and the Company is committed to protecting the rights and interests of users by establishing a personal information processing policy.
Date of enforcement : May 10, 2017 (Ver.38.0)
The Company collects personal information in the following ways.
The Company collects personal information in the following ways.
Providing content, providing customized service, shipment of goods or invoice, self-identification, purchase and payment, collection of fees
Membership service provision, personal identification, restrictions on use of members in violation of the Terms and Conditions, acts or services that interfere with the smooth operation of the service, fraudulent use of the service, confirmation of subscription, restriction of subscription and the number of subscriptions, confirmation of legal representative's consent at the time of collection of a child under age 14, confirmation of legal representative's consent at the time of payment of a minor under age 19, confirmation of legal representative's identity later, preservation of records for dispute settlement, complaint handling, notification, confirmation of withdrawal(secession) of membership
Providing new service development and customized service, providing service according to statistical characteristics, showing advertisement, validating service, providing event information and participation opportunity, providing advertisement information, Identifying access frequency, statistics on a member's service use
The Company shall use the personal information of the users within the range specified in "2. Purpose of Collection and Use of Personal Information", and shall not use the personal information beyond the scope without prior consent of the user and will not disclose the personal information to the outside. However, the following exceptions apply.
If there is a situation where the Company will share or provide personal information separately with the third party for the purpose of providing the service, the Company shall notify or get consent of the member in advance in accordance with the "Act on Promotion of Information Network Usage and Information Protection, etc." and the "AfreecaTV Personal Information Processing Policy". However, in case of providing personal information according to service and providing personal information according to the event, if there is difficulty in revising the personal information processing policy due to service partnership and event proceeding which occur frequently, the member can check the details of the service provision.
This is a list that provides personal information to external content providers or developers to use event applications provided. In other words, users who do not use the following services will not provide personal information. It is the case where the user voluntarily provides his / her personal information to a third party in order to use the service, and the company also informs the user 'the person who is provided with the personal information, the purpose of providing, the personal information item to be provided, and the period of use', and obtains explicit and individual consent.
This is a list that provides personal information to game developers or operators to use the provided games. In other words, users who do not use the game will not provide personal information. It is the case when a user voluntarily provides his / her personal information to a third party for use of the game, and the company also informs the user 'the person who is provided with the personal information, the purpose of providing, the personal information item to be provided, the period of use', and obtains explicit and individual consent.
In order to improve the service, the company consigns personal information as follows, and in accordance with the relevant laws and regulations, when a consignment contract is made it is ensured that the personal information is securely managed.
The company's personal information consignment processing agency and consigned business contents are as follows.
|Consignment company||Consignment work||Period of saved & use of Personal information|
|SCI Credit Co||personal identification check when subscribing||it is not saved because it is already owned by the agency|
|Pay Letter Co||Mobile, credit card, account transfer, KTphone bill, culture gift certificate,happy money,book gift certificate, OK cashback,T-money,Teen cash, PAYCO payment agent||Saved during 5years including payment date|
|Cake Tree Co||event item production, shipping agency||saved for 1 month after delivery for win confirmation and customer service for delivery|
|Ari Communication Co||Nickname,Mobile No.,email address, Yard address, separate offered image(exception photo)||Immediate destruction after Making & sending|
※ Some services can be consulted by external content providers (CP) for payment and refunds.
In principle, the personal information of the user is destroyed without delay when the purpose of collecting and using the personal information is achieved. However, the following information will be preserved based on saving clause of Article 29 of the Act on Promotion of Information and Communication Network Promotion and Information Protection, etc. for the preservation period specified by the following reasons for storage. In order to comply with Article 21, Paragraph 3 of the Personal Information Protection Act, It is stored in separate safe storage space.
If it is necessary to preserve the information in accordance with the relevant laws and regulations, such as the Commercial Act, the Consumer Protection Act in Electronic Commerce, etc., the Company will keep the member information for a certain period as stipulated by related laws and regulations. In this case, the Company will only use the information according to the purpose of keeping it, and keep it for the period of preservation according to the grounds stated in the reason for preservation. If the period of preservation is terminated, the personal information of the user will be deleted without delay.
- Reasons of record preservation regarding contracts or membership withdrawal: Act on Consumer Protection in Electronic Commerce etc. Preservation period: 5 years
- Reasons of record preservation regarding payment and goods supply: Act on Consumer Protection in Electronic Commerce etc. Preservation period: 5 years
- Reasons of record preservation regarding e-banking transaction: Act on e-banking transaction: 5years
- Reasons of record preservation regarding consumer’s complaint or resolution of dispute: Act on e-banking transaction of consumer protection: 3years
- Reasons of record preservation regarding visiting of website: Protection act on communication secret: 3 months
In principle, the personal information of the user is deleted without delay when the purpose of collecting and using the personal information is achieved. However, the information that should be kept by other laws and regulations will be deleted immediately after separate separation and storage for a period set by the statute.
It is used to provide optimized and customized information including advertisement to users by understanding the types of visits and usage of services and websites visited by users, popularity queries, security access, news editing, and user size.
①From the [Tools]menu, select [Internet Options].
② Click the [Privacy] tab.
③You can set [Privacy level].
The Company takes the following technical and administrative measures to ensure the safety of personal information in order to prevent the loss, theft, leakage, alteration or damage in handling personal information of users.
The password of the member ID is encrypted and stored and managed. Only the member knows it, and the confirmation and change of personal information is possible only by the person who knows the password.
The Company is doing its best to prevent leakage or damage of personal information of members caused by hacking or computer virus. In order to prevent personal information from being damaged, the Company is backing up the data from time to time. The latest vaccine program is used to prevent personal information or data from being leaked or damaged, and enable to securely transmit personal information on the network through encrypted communication. The Company uses intrusion prevention system to control unauthorized access from outside, and try to have all possible technical devices to secure it the systematically.
The personal information processing staff of the Company is limited to the person in charge, and a separate password is given to update it regularly. The Company constantly emphasizes the compliance with the personal information processing policy through regular training for the person in charge.
In addition, through the internal personal information protection department, the Company checks the implementation of the personal information processing policy and compliance with the person in charge, and is working to correct and rectify any problems that are found. However, the Company shall not be held responsible for damages that are not attributable to the Company, even though the Company has fulfilled its obligation to protect personal information, such as carelessness of users or accidents in areas not controlled by the Company.
You may report all personal information protection complaints arising from your use of our services to the person or department in charge of privacy protection. The Company will respond promptly and adequately to the reports of users.
If you need to report or consult about other privacy infringement, please contact the following organizations.
- Personal Information Dispute Resolution Committee (http://www.kopico.or.kr, Telephone 1336)
- Personal Information Infringement Notification Center (http://privacy.kisa.or.kr / Without an area code 118)
- Supreme Prosecutors’ Office Cyber criminal investigation(http://www.spo.go.kr / 02-3480-3571
- National Police Agency Cyber security bureau(http://www.ctrc.go.kr / Without an area code 182)
- Illegal Juvenile harmful information(http://www.singo.or.kr / Without an area code 1377)
The Company may provide users with links to other companies' websites or materials. In this case, the Company has no control over external sites and materials, so we cannot be responsible for and cannot guarantee the usefulness of the services or materials provided. If you click the link that the company provides and move to the page of another site, please check the policy of the new site because the policy of the site is not affiliated with the Company.
In case of addition, deletion and modification of the content in accordance with the modification of the security policy or security technology, this Personal Information Processing Guidelines shall be announced at least 7 days before the implementation of the changed personal information policy through the "notification".