Chapter 1. AfreecaTV Paid Service

Article 1. Purpose

The purpose of clause(these Terms) is to determine the conditions and procedures concerning the use of Cash, which is used for various paid services, provided through the AfeecaTV Co., Ltd. (hereinafter referred to as the "Company", the website operated by the Company //www.afreecatv.com).

Article 2. Effect and Change of Terms

① The contents of this agreement will be announced on the homepage and service screen or be notified to members by e-mail, and become effective on the application date under a member's consent.

② If the Company deems it necessary, the Company may amend these Terms to the extent not inconsistent with applicable laws and regulations such as the [Act on Consumer Protection in Electronic Commerce etc.], [Act on the regulation of terms and conditions], [Game Industry Promotion Act], [Communication Networks Utilization and Information Protection etc.], [Content Industry Promotion Act] and so on.

③ The matters not specified in these Terms are subject to the provisions of the Framework Act on Telecommunication, the Telecommunications Business Act, Communication Networks Utilization and Information Protection etc, and other related laws and regulations.

④ If the Terms are changed, the Company shall specify the applicable date and reason for the change, and announce it on the initial page of the homepage along with the current terms and conditions for at least 7 days (30 days if the change is disadvantageous or an important matter to the user) before the application date and for a considerable period after the application date. The Company shall send to the existing user by the latest e-mail address or text message entered by the user, including the terms to be changed, the date of application, and the reason for the change (including a description of the important items to be changed).

⑤ The user has the right not to agree to all or part of the revised Terms. A user who has objected to a change of these Terms may terminate his / her contract through withdrawal from membership. However, if the contract is canceled, the services provided after login will not be available.

⑥ If the user does not indicate the intention to reject the application of the modified terms within 10 days from the date of application of the revised Terms (30 days if there is a disadvantage to the member or a significant change), the user is deemed to have agreed to the changes .

Article 3. Rules Other Than the Terms

The matters not specified in these Terms and Conditions are governed by the Terms and Conditions, Individual Terms and Conditions, company policies and related laws and regulations.

Article 4. Definition of Terms

① The definition of terms used in these Terms are as follows.

1. Cash: a means of payment on the Internet that the user buys to use the paid services that are provided by the company. 1 KRW has the same value as 1 cash.
2.Charge: the act of transferring cash(Korea won) to the Cash to use the paid service with the payment method selected by the user among the payment methods provided by the company.
3. Paid service: a service that can be used after a member purchases through the payment method provided by the company. Each service can be provided as follows.
A. Fixed charge: a service that the member prepays the amount predetermined by the Company, and uses the service for the period corresponding to the charge
B. Automatic payment: A service that can be used as automatic payment where payment method was entered by the user
C. Billing by item: an individually priced product that allows you to pay the fee set by the company and use the contents and services.
D. Additional service: a commodity that can use the item and pay a rate set by the company.
4. Purchase: means using the paid service provided by the company with the charged Cash.
5. Refund: means that a member receives Cash back from the company in cash, or receives Cash back by returning the purchased product by canceling the purchase.

② The definitions of terms used in these Terms shall be governed by the relevant laws and regulations and other commercial practices, except as provided in Paragraph (1).

Article 5. Posting Contents of Paid Services

① The Company displays the following items on the initial screen of the corresponding paid service in an easy-to-understand manner.

1. Name, type and content of paid service
2. Price of paid service, method and timing of payment
3. How, when and how long the paid service will be provided
4. Matters concerning using method & the effect, the due date of the subscription withdrawal and cancellation of contract
5. If the service contract is still in the transaction, matters concerning the contract termination, and the exercising method and effect
6. Conditions and procedures for exchange, return, and guarantee of the service and refund
7. Technical requirements related to transmission / installation of services that can be supplied through electronic media
8. Matters concerning compensation for users damages, dissatisfaction with services, and Resolutions of disputes between users and companies
9. Terms of deals
10. In addition to the price of the service, if there is any additional matter that the user has to bear, the contents and price
11. If the user is a minor, explanation that if the legal representative’s consent is not obtained, the minor or legal representative may cancel the contract.

② The paid service provided by the Company is provided to the user ID as soon as the user purchases it, and it can be used according to the paid service period.

③ The Company provides the latest downloads and PC specifications required for service use.

Article 6. Establishment of Cash Usage Contract

The use contract of the Cash is established by the user agreeing to these Terms and by purchasing the Cash through the payment means and methods set by the Company.

Article 7. Charging Cash

① Cash charge is accessible only through AfreecaTV account.

② Cash charge is possible through payment methods provided by the Company such as mobile payment, KT phoneville, credit card, gift certificate. However, if there is a separate operator for each payment instrument, the user must follow the procedure presented by the provider of the payment instrument. When paying the service fee of the Company, it shall be deemed to have agreed to the procedure and the Terms presented by the provider of the relevant payment instrument.

Article 8. Payment Approval

① The Company may not approve applications for the use of each of the following or may cancel future approvals.

1. When the fee is not paid or cannot confirm the payer
2. When a minor age under 19 has applied without consent of legal representative
3. When it is judged that approval is impossible due to reasons of applicant's use
4. When it is determined that the approval of the application for other use violates the company's business policy such as violation of related laws, social security and order, fine custom etc.

② In the cases of the following, the Company may limit the authorization for the approval until the reasons are resolved.

1. If it is judged that the service cannot be provided satisfactorily due to a lack of facilities
2. In case of service failure

Article 9. Period of Use, Etc.

The Cash and paid services must be used within 5 years of purchase, and unused Cash and paid services shall be automatically expired after 5 years from the last AfreecaTV service date based on extinctive prescription for commercial. However, if there is a provision of a prescription for a shorter period in another laws, such provision shall be applied.

Article 10. Payment Method of Fees, Etc.

① When a member applies for a paid service to the Company and the Company approves it, a contract for using the paid service between the member and the Company is established.

② In principle, paid service charges are paid in advance, and a certain amount of money is charged and paid by the user through the payment means provided by the company, in the form of deduction according to purchase and use.

③ The type of service charges are subject to the terms and conditions set forth by each services.

④ Failure to use the services purchased due to a disability shall be subject to the compensation conditions of the Term.

Article 11. Payment by a Minor

① If the user is a minor (under 19 years old) or a quasi-incompetent person, he / she must obtain the consent of the legal representative (parent, etc.) pursuant to Article 5 (1) of the Civil Act before paying for use of the paid service. Paid services are not available if you do not have the consent of the legal representative in accordance with the procedures set by the Company. If a minor uses an adult’s personal information(ID No.) to join membership, and causes the Company to believe that he or she is an adult through abnormal method, the contract cannot be canceled even if there is no consent of the legal representative.

② The legal representative may use the mobile phone verification, the I-Pin verification, the fax verification method according to the guidance of the company for the consent to payment of the minor in the preceding paragraph. After the agreement of the legal representative is completed, the Company will notify the legal representative via e-mail of the payment agreement and its details. The legal representatives can opt out of these notices, and can also contact the Company through the Customer Center below for details.

Customer Center:
- //ghelp.afreecatv.com
- Phone) 1688-7022 (weekdays 09:00 ~ 18:00, holidays & weekends closed)
- Fax) 031-622-8008
- Post) 15, Pangyo-ro 228beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, Korea/AfrrecaTV Co., Ltd(Sampyeong-dong)

③ For the period of validity of the agreement, the legal representative of the minor can choose between 3 months, 6 months, 9 months, 1 year, 3 years and 5 years according to the company's guidelines. The Company shall notify the legal representative by e-mail 30 days prior to the expiration of the valid period of the agreement selected by the legal representative and ask of the extension of the agreement. If there is no request from the legal representative to withdraw the agreement, it will be extended automatically with the identical conditions.

Article 12. Objection for Fees

① The user may file an objection within one month from the use of the paid service if there is an objection to the prepaid charges.

② The Company shall investigate the validity within 10 days after receiving the complaint under the preceding paragraph and notify the user of the result.

③ If for any reason it is not possible to notify the result of the objection within the period set forth in the preceding paragraph, the reason and the re-designated process time shall be notified to the user.

Article 13. Termination of Use Contract

① When the user wants to terminate the contract, he / she must apply directly to the company through the company's service homepage or by written form or telephone.

② The Company shall limit the use of the services without delay upon receipt of the application for termination pursuant to the provision of the preceding paragraph.

③ If the Company wishes to terminate the contract, the Company shall give the user the opportunity to state its opinion by 7 days prior to the termination of the contract. However, if it falls under any of the following subparagraphs, immediate termination is possible.

1. If the user violates the restriction of use or does not resolve the limitation within the restriction period
2. If it is confirmed that the application for use was submitted under another person's name or application for false use or a false document is attached.
3. When a minor or a quasi incompetent person is applying for a use without attaching consent of a legal representative (parent, etc.), the user does not respond to the statement of opinion without justifiable reason.

④ The The Company may reject the application if the applicant has been terminated pursuant to the provision of the preceding paragraph in less than a month ago.

⑤ If a member's contract has been terminated, the Company shall not be liable for the deletion of the data and the personal information that is provided to the service by the user.

Article 14. Subscription Withdrawal and Contract Cancellation

① The Cash and other paid services purchased by users are categorized according to relevant laws and regulations, into contracts which can be withdrawn of subscription or cancelled (hereinafter referred to as "Subscription Withdrawal") and contracts which are restricted for Subscription Withdrawal. The user will be notified when they purchase Cash and other paid services.

② For subscriptions that can be withdrawn, the user must withdraw the subscription within 7 days from the date of purchase. However, in the event that the Company has not issued a written statement concerning the contents of the contract, or the user has received a written document in which the address of the Company has not been provided, or cannot withdraw the subscription within 7 days due to the change of address of the Company, the user can withdraw the subscription within 7 days from the date he/she is aware or should have been aware the address.

③ In the event that the content of the service differs from the content of the display or advertisement or differs from the contents of the contract, the user may withdraw the subscription within 30 days from the date of knowledge and within 3 months from the date of receiving the service.

④ The user may make oral or written (including electronic documents) withdrawal of subscription, and when the user withdraws the subscription in writing, it becomes effective on the date of sending on the written notice with expression of intention.

⑤ The Company provides the following methods in addition to the method used to sign the contract so that the user can smoothly withdraw the subscription.

- Customer center telephone : 1688-7022
- Customer center fax : 031-622-8008

⑥ If there is any controversy about the user's liability for damage to the service, the fact whether the contract has been made and when, the fact whether the service was provided and when, the company must prove it.

⑦ In the case of withdrawal of subscription, the user shall return the service. If the withdrawal of subscription falls under Article 14 (2) the user shall bear the cost of returning the service, and if it falls under Article 14 (3) the Company will bear the cost.

⑧ The Company shall refund in the same manner of payment within three (3) business days from the date of refund of the service (if no return of the service is necessary, from the date of receipt of the intention to withdraw the subscription), and If this is not possible the Company shall notify in advance. In this case, if the Company delays the refund, the Company will pay the interest at the rate of 24% per annum for the delay period as delayed interest.

⑨ The Company cannot claim penalties or damages for reasons such as withdrawal of the subscription to the user, and the Company can claim the user for any benefits obtained by the use or partial use of the service.

⑩ Other matters not specified in these Terms shall be governed by the relevant laws and regulations, such as the Consumer Protection Act for Electronic Commerce.

Article 15. Contract Termination·Cancellation by the User

① The user may terminate the contract regarding the Cash and paid services in any of the following cases:

1. If there is an agreed reason for cancellation or termination between the user and the company
2. When there is a reason for cancellation or termination as prescribed by law

② In the event that the Company does not provide Cash or paid services or provides incomplete services, in order to terminate or cancel contract the user shall do peremptory notice to provide a full service for a reasonable period of time. However, the user may cancel or terminate the contract without notification in the following cases.

1. If the Company does not provide services in a contract that can achieve its purpose only if the service is provided within a certain period of time.
2. If the Company indicates an intention not to provide the service in advance.
3. If it is impossible to supply a complete service (only if the purpose of the service cannot be achieved)
4. If the service contract is continuous, and is regulated by other laws or agreed by the parties.
5. If it is regulated in other laws or the parties agree.

Article 16. Contract Termination·Cancellation by the Company

① The Company may terminate the contract regarding the Cash and paid services in any of the following cases:

1. If there is a reason for cancellation agreed with the user
2. When there is a reason for cancellation as prescribed by law

② The Company shall notify the user of its payment obligations by setting a considerable period of time in order to cancel or terminate the service contract when the user has not fulfilled the obligation (such as when the service price has not been paid). However, the Company may cancel or terminate the contract without notification in the following cases.

1. If the user refuses to fulfill obligation
2. If it is regulated in other laws

Article 17. Contract Cancellation and the Effects

① If the Company or the user terminates the contract, the user shall return the service goods to the Company. However, if the user uses the service, he / she must return the profit obtained by usage. The Company shall return interest to the User after the payment has been received and the Company or the User may claim compensation for the damage separately from the exercise of the cancellation right. However, in order to avoid liability for damages, it must be proved that there is no intention or fault.

② If the Company or user terminates the service contract, the service contract will be ineffective from the point of time of termination, and the company or user can demand compensation for the damage separately from the exercise of the right of termination. However, in order to avoid liability for damages, it must be proved that there is no intention or fault. In the event that the user terminates a continuous service contract, the amount of damages (penalty for breach of contract) that the company may claim against the user is calculated according to the following subparagraphs.

1. The Company shall not charge penalty for the amount exceeding the loss caused by the contract termination of the user, and shall not unreasonably refuse the return of the money received exceeding the price of the service actually supplied, regardless of the name of the membership fee or any other name.
2. In the event that the service contract is terminated, the user may return the service to the company, and the Company shall deduct or add the amount equivalent to the value of the returned service from the refund or penalty upon termination of the contract.
3. If the amount of service received from the user when the service contract is terminated (including the amount to be refunded when the service is returned) is more than the amount of the service already supplied plus the penalty, the difference shall be refunded to the user.
4. In case of delaying the refund of the difference, the company shall refund by adding the delayed payment for the delay period.
5. If there are any disputes over whether the user is responsible for termination of the contract or the refund of the money, the fact that the contract was concluded, the time of the contract, and the facts of supply of the service, and the time of the service, the company must prove it.

Article 18. Prohibition of Transfer

The user's rights under the Terms may not be transferred or donated, and cannot be used for the purposes of pledging.

Article 19. Refund

① If a member requests a refund for a paid service paid through his / her ID and the remaining amount of Cash, the member can get a refund within 3 business days following the legitimate procedure in the same manner as for the payment of the fee, and if this is not possible the Company must notify in advance.

② In case of refund of gift certificate (securities), 10% refund fee is applied to prevent illegal payment and cash exchange. However, refunds that are suspected to be of illegal payment or cash exchanges may be suspended.

③ Refunds are not available if the remaining Cash in the ID is less than 1000 KRW or if the membership is cancelled.

④ For paid services, no refunds are available for the parts already used.

⑤ For streaming content, the amount determined by the method below will be refunded.
"Refund amount = total usage fee - (total usage fee / term of contract X used days)"

⑥ In the event that a member withdraws paid service of FreeCap operated by the Company, the Company will refund the member in the following manner, except for the calculated amount of used days and the cancellation fee. However, in the event that the Company failed to fulfill the obligation to provide FreeCap paid services, or the member couldn't use the FreeCap paid services normally due to a service failure, the member shall be exempted from the refund fee.
"Refund amount = total usage fee - calculated amount of used days - refund fee"

- Refund fee : 10% of payment amount
- Calculated amount per day : (payment amount - refund fee) X (used days/total term of contract)

⑦ The company may not refund the fee for accounts and IDs of users who are deemed to have seriously adversely affected the operations by illegal acts against the Resident Registration Act, Copyright Act, Computer Program Protection Act, repetitive bug abuse, and operator impersonation.

⑧ Paid services provided by the company as free of charge or received by others are not refundable.

Article 20. Return of Fees, Etc.

① in the event of a faulty charged payment, the "Company" shall refund the full amount in the same method of payment. However, if refunds cannot be made in the same method, the Company will notify in advance and refund shall be made in the form chosen by the user.

② If the user who is to be refunded has not paid the fee, the Company may refund after the appropriation of performance first from the refund amount.

③ In the case of users who are subject to the use restrictions pursuant to Article 15 (2) of the Terms and Conditions, the advance fees paid by the applicant in connection with this shall not be returned.

④ In case of termination in accordance with Article 13 of the these Terms, the remaining amount of the pre-paid rate will be returned to the user in accordance with the procedures set forth in the User's Guide.

⑤ In case of cancellation of paid subscription service and contract termination pursuant to Article 14 of these Terms, the cancellation of the amount paid in accordance with the procedures set out in the guide for use shall be used as basis, and if it is difficult to cancel, the Company shall process a return.

⑥ The returns under Paragraphs 1, 4 and 5 shall be returned in full in the same manner as the payment of the use fee within 3 business days from the date on which it is determined that there is a return obligation. However, the Company may deduct the expenses incurred due to the payment, such as the settlement fee, and return it when the obligation of return is caused by the user.

⑦ No interest shall be paid on the charges paid in advance for in accordance with Article 10 Paragraph (1).

⑧ In case of deletion in accordance with Article 13 (8) and (22) of the Terms and Conditions, fees and charges related thereto shall not be returned.

Article 21. Compensation for Membership Damage Caused by Service Error

① In the event that a paid service is damaged or deleted due to a serious deficiency of the Company's own service, the user may be compensated by appropriate means such as a Cash recharge.

② In the event that the operator has not previously notified of the suspension or disability of the service, the damage relief of the user shall be effected by the following subparagraphs. However, if the service is stopped or failed due to the user's responsible reasons, it will not be included in the service stop and disability time.

1. If the cumulative time of the disruption(stop or disability) exceeds 72 hours in 1 month: compensation for damages for the remaining period including the termination or termination of the contract and the period of non-use and compensation for damages (provided, however, if the operator proves that it is intentional or infallibility, it shall not be liable for damages.)
2. In the event of a service interruption or disability caused by the operator's liability: the service will be extended for free of charge for three times of the time of service interruption.
3. In case of cancellation or interruption of service due to force majeure or illegal acts of third party: the contract cannot be canceled, but the period of use is extended for free of charge for the time of service interruption.

③ In the case where the operator notifies the suspension of the service in advance, the damage relief of the user shall be made by the following subparagraphs. However, up to 24 hours per month for equipment inspections and maintenance for the purpose of improving the service shall not be included in the suspension / disruption time.

1. If the service is suspended for more than 10 hours in 1 month: the service will be extended for 10 hours plus double the time over 10 hours.
2. If the service is not suspended for more than 10 hours in 1 month: the service will be extended for free for the disruption time.

④ In application of paragraphs 2 and 3, the advance notice shall be notified 24 hours before the time of service interruption or failure.

Article 22. Limitation of Liability

① The Company shall be exempted from liability for the provision of paid services in cases where it is impossible to provide service due to natural disasters or force majeure.

② The Company shall not be liable for any usage failure of the paid service due to the cause of the member unless the company has intention or gross negligence.

③ The Company shall not be held responsible for the contents, reliability, accuracy, etc. of information, data, and facts posted by a member in relation to paid service.

④ The Company shall not be liable for any dispute arising out of or between members or third parties through paid services.

⑤ The Company shall not be liable for the loss that a member expects to receive from the paid service, unless there is intent or gross negligence of the Company.

Article 23. Jurisdiction of Court

① Any dispute between the Company and the Member regarding the use of the Service shall be resolved by agreement between the parties.

② If the dispute set forth in Paragraph 1 is not resolved satisfactorily and a lawsuit has been filed, the court of the place of residence of the user at the time of filing shall be the court of jurisdiction. However, if the address of the user is not available, the jurisdiction shall be of the district court of residence place having jurisdiction competence.

③ The laws of the Republic of Korea apply to lawsuits filed between the Company and users.

Chapter 2. Paid Service of AfreecaTV Mobile Applications

Article 24. Purchase and Payment for Mobile Application Paid Content

① Users can purchase paid content according to the payment operation policy of each App Store business operator according to the type of terminal using the service, and there may be a difference in payment amount due to the difference of the payment policy.
In addition, the purchase price of paid contents will be charged according to the method and policy determined by the mobile communication company, platform operator and the app store operator connected with the app store operator, and the payment method also follows the policy of the corresponding company.

② Paid contents purchased by users in the game service are available only on the terminal that has downloaded or installed the corresponding game service application.

③ In principle, purchasing charges for contents are charged according to policies and methods set by mobile carriers and application stores, and payment must be paid in accordance with the prescribed method. Limits may be assigned or adjusted for each payment method, depending on the policies of the company and payment provider (carrier, application store, etc.), and government policies.

④ The Company shall not be held responsible for the payment of a third party that occurred when the user does not use the password setting function of the terminal and the application store or is inadvertently exposed.

Article 25. Subscription Withdrawal of Mobile Application and Refund

In the case of paid contents purchased by the user, subscription can be withdrawn (canceled) within 7 days from the contract date or the availability date of the paid contents without additional fee. However, in the case of paid content that is provided free of charge from the company or a third party such as gifts and events, or paid content that has already been used or considered to be used at the time of the subscription withdrawal, the withdrawal (purchase cancellation) may be restricted. In this case, the company will take measures as prescribed by related laws, such as notifying users when purchasing paid contents.

① In the following cases, withdrawal of paid content is restricted and the Company indicates that withdrawal of paid subscription content is restricted before the payment is made.

1. For items that start using immediately after purchase, or that apply to your application immediately
2. For items that were acquired without payment during normal use of the application
3. If the additional benefit is used in an item with additional benefits
4. If some of the item sold in bundled form is used
5. For capsulated / probabilistic items that can be viewed or decided upon opening

② Refunds will be made according to the refund operating policy of each app store operator depending on the operating system type of the device using the service.

③ If the user has acquired it as compensation for the game service without actually paying for the usage amount in which the normal purchase details are recorded, or paid contents paid by the Company through internal events or external affiliation events are not refundable.

④ In case of requesting withdrawal or refund of the subscription, it is done by confirming the purchasing history after passing the separate personal information consent process through the customer center of the company, and then proceeds after checking the purchase history through the platform operator or the app store operator during this process. In order to confirm the reasons for the cancellation of the user, the Company may contact the user through the information provided by the user, if necessary, to confirm the fact and to request additional proof.

⑤ Payment via application is subject to the payment method provided by the open market operator. Therefore, in the event of a faulty charged payment in the payment process, the user should request a refund to the open market operator in principle. However, depending on the policies and systems of the open market operators, the company may request the fulfillment of the refund procedures required to the open market operators.

⑥ In principle, payment cancellation and refund cannot be made except for the case where there is a defect in the paid content purchased through the gift-giving function, and the refund due to the defective content is only possible for the user who sent the gift .

⑦ The Company shall endeavor to complete the refund as soon as possible from the date of receipt of the necessary documents for the refund from the user.

Article 26. Refund of Faulty Charged Payments of Mobile Application

① In the event that a faulty charged payment occurs due to the intention or cause of the company, it will be refunded to the user. However, in the event of a faulty charged payment caused by the user's intention or cause of liability, the user shall bear the cost of refunding within reasonable limits.

② Payment via the application is subject to the payment method provided by the open market operator. Therefore, in the event of a faulty charged payment in the payment process, the open market operator should refund it in principle. However, if the refund is possible by the open market operators depending on the policies and systems, the Company may request the fulfillment of the refund procedures required by the open market operators.

③ Charges incurred by downloading applications or using network services (such as calls and data charges) may not be eligible for a refund.